Our 1250 service agents distributed all around Turkey enter all the information about repairs and installations they make to our service software. This service software made with latest technology works in different languages and it works in all types of devices (Computers, smart phones, tablets) and operating system.
All operations made with authorized services are carried out through this software. For this reason, communication utilities that may cause errors such as telephone calls and faxes are not used. With this software, authorized agents can check online their current accounts, order spare parts, track order status, access technical documentation of products, and review customer interventions. Besides that, HTS can prepare detailed technical reports for the manufacturers about the defects of the products.